FFS podcast: 5 Ways to Master Reverse Logistics

 In Industry News

One increasingly important way companies can create a better experience for the customer, manage costs, and set themselves apart from the competition is by mastering reverse logistics. Smart logistics managers understand that how customer returns are managed can have a big impact on profits. In this episode, we look at five areas where online retailers and logistics managers can influence how customer returns are handled for a positive effect on both the customer experience and profits.

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