Hi, I’m John Howard, Chief Operating Officer, at First Flight Solutions.
or me, caring about what I do and the people I work with is the foundation for everything. Caring is about people and pride. An organization functions optimally when the entire team, including leadership, accepts responsibility for the success of the company and each other’s well-being. And that comes from caring and taking pride in our efforts and the achievements of our team. I care because I should, and because I can.
We build on this foundation with our skills, experience, knowledge, and wisdom. I embarked upon my career in the parcel industry over 25 years ago, beginning in 1989 as a Hub Operations Supervisor with UPS®. During my time with the world’s largest shipping company, I held multiple management positions, serving in finance and business development before being appointed to marketing for the Southeast region and later to revenue management within the East region.
Being Vice President of Operations here at First Flight Solutions has given me the opportunity to use my experience and knowledge to help customers across the United States reduce net parcel costs with each major carrier by an average of more than 18%. I care about our clients, and it gives me great pleasure to play an instrumental role in providing them with the tools and knowledge to maximize value and efficiency in ways that benefit their whole business.
I hold a Bachelor of Business Administration from North Carolina State University and a Master of Business Administration, Summa Cum Laude, from Campbell University. My wife, Diane, and I enjoy living in Salter Path, NC, with our sons, Zachary and Collin.
Caring is about people and pride. I care because I should, and because I can.