refunds just


Your team keeps doing what they do best, while our software digs deep into your shipping landscape to unearth the treasure trove of audit errors. Refunds will automatically show up on your FedEx® and UPS® invoices.

30-day free trial

The Dashboard — Like having Bill Walsh on your sideline.

Get the data to get the edge on your competition. Supercharge your strategy with the Optimization Advisor.


90 Day Recovery $79,032.45. That’s how much you recovered on parcel billing mistakes in the last 90 days thanks to our invoice audit. Money that showed up without your lifting a finger.
Show me the money! >
90 Day Opportunities $203,409 is waiting in the wings for you. See exactly where the inefficiencies are and how you can resolve them. Easy fixes like opportunities to consolidate orders, optimizing the location of your suppliers, and other savings opportunities in your unique shipping patterns.
Eliminate inefficiencies? Show me how! >
Shipments by Destination See at a glance your most frequent shipment destinations. Calculate the potential savings from putting distribution centers closer to your customers.
I could use this info! >
Spend by Service Level See at a glance your most frequent shipment destinations. Calculate the potential savings from putting distribution centers closer to your customers. I could use this info! BROWN ARROW 2: Spend by Service Package — Get a high-level view of your shipping costs by service level. Consider where moving volume to take advantage of a lower per-package cost could create savings. See at a glance any abnormally high package costs that may need examining.
Profitable analysis? I’m in! >
Shipping Summary Each dot marks data for a day you shipped in the last 90 days. Analyze the data at the package level to inform better decisions. Raise the competitive nature of your business.
I want to elevate my game! >

All aboard the audit train!

Every day a household receives a package audited by FFS. Here are 6 strong reasons we should audit yours.

Free Money

Free 30-day trial. Freedom from obligation or contract. Honest, it’s free money.


Spotless Invoices

Our technology analyzes your invoices so they’re accurate. We find every refund you’re owed down to the cent.


No Work for You

No headache and no fuss our technology does the work. Sit back. The savings will show up just watch.


Data-Driven Opportunities

It’ll be easy to use your data for even more good. Our free Dashboard makes the promise of BIG DATA a reality.


Free Extras

Get industrial-grade shipping optimization tools and drive a more efficient logistics operation.


Hard & Soft Dollars

You’ll see short and longterm savings by grabbing the lowhanging fruit — and better strategic planning, too. 


Our bloodhounds haven’t missed a refund yet. And they never will.

Put ’em on the scent for you!


No risk — only savings

Why take risks if you don’t need to? Instead, take advantage of First Flight Solutions’ free 30-day trial audit and see how much your carriers owe you.
It’s guaranteed — there are billing mistakes on your small parcel invoices. But the carriers make it difficult to identify them, and even more difficult to recover the money you’ve been overcharged.
We make it easy.
We’ll get you back a month’s worth of billing mistakes. And because we know there’s money waiting for you, there’s absolutely no charge. After the free trial, you only pay us a percentage of the credits we recover.
There’s no out-of-pocket cost to you.
There’s also no contract, no obligation, and you can cancel anytime. After all, why take risks if you don’t need to?

Risk free? I’m in!

5% in billing mistakes sure does add up

Did you know there are billing mistakes on up to 5% of all packages you ship? Inaccurate DIM charges, FedEx® and UPS® service failures, and other errors. The carriers owe you this money. Our audit service finds every penny and gets it back for you.

How much would 5% in billing mistakes on your small parcel spend add up to? And what could you do with that money?

I want my 5%!


Scrub your invoices spotless

Analyzing a small parcel invoice is headache-inducing. Which is fully intentional on the carrier’s part. If you can’t understand the invoice, you can’t find the billing mistakes. And as for trying to claim your money if you do manage to spot a mistake . . . where’s the aspirin!

It’s not right, but it’s how it is.

But you can throw away the aspirin, because we have the solution for you.

Each week, our industry-leading technology finds every billing mistake. Then, we make sure you get each penny you’re owed, every time.

Sit back and watch the refunds show up on your UPS® and FedEx® invoices. Our audit works in the background to reclaim 2%–5% in bankable savings on your small parcel spend.

Easy money? I’m in!


Turbo boost your shipping

Give a boost to your shipping processes with our free & optional industrial-grade add-on tools.

• Package & Invoice Genie
• Comprehensive Multi-Level GL-Coding Engine
• Advanced Reporting
• Rate Calculator
• Bulk Tracker

Boost my shipping!

- 2 min

Watch my video voicemail.

Emerald Isle has been my second home for many years, and I am so proud of Keith and Travis for the work they have done and continue to do. FFS is now delivering savings to clients across the country, and the company has been really impressive to see in action!

What I see in the team are qualities that breed success — passion, a strong work ethic, integrity, and professionalism!

4-Time ACC and SEC Coach of The Year – 406 Wins

Coach Dave Odum

Parcel refund recovery.

Give me 30 days for FREE!

A few happy shippers


Did we miss anything? We cover some of the basic questions we hear a lot on the FAQs page. Dive in.


Big savings is exciting! Your brain exploding with questions? Get in touch, we’re here to help.